June 2026 – Present
Web & Content Volunteer
Afrovana
- Helped plan Afrovana's UI/UX design and all of its features.
- Post and manage content to keep the site current.
New Jersey
More than five years in business support and IT Help Desk. Looking for a role that fits my experience, and I'm ready to bring my skills to other fields.
My skills fit roles in
about
I started my career in 2019 with Workforce Opportunity Services, first in IT help desk training and then as a contract help desk technician. In 2020, I joined PSEG. For nearly five years as an IT Field Service Technician, I supported employees onsite and remotely, managed and documented support tickets in ServiceNow, and followed company security policies.
While working, I went back to school to learn data analytics. I earned an Introduction to Data Analysis certificate from Union College, completed my CompTIA Data+ certification and took courses at Kean University.
In 2025, I moved into a Business Support Specialist role, helping prepare reports, dashboards and presentations that tracked team goals and shared results with stakeholders. Along the way, I volunteered as a data analyst for JerseySTEM, and in 2026 I began volunteering with Afrovana, where I help plan the site's features and design and manage its content.
experience
June 2026 – Present
Afrovana
June 2025 – October 2026
PSEG
September 2020 – June 2025
PSEG
Volunteer
JerseySTEM
2019 – 2020
Workforce Opportunity Services
projects
A platform I volunteer with. I help plan its UI/UX design and features, and manage its content.
Visit afrovana.comskills
education
2015
B.A., English, Minor in Business Management
2011
A.S., Business Administration
Coursework
Computer Science
Certifications
contact
The best way to reach me is by email.